When can I expect my shipment?

Unless clearly marked as "handmade to order", items listed on this Website are ready to ship, and orders will be processed within 1 - 2 business days. 
Please allow 1 - 2 weeks for "handmade to order" to ship.
All other aspects of handling and shipping are described here.

What should I know about handcrafted kiln-fired glass?

Kiln-fired glass is beautiful and surprisingly sturdy, and colour its most striking feature. Transparent and translucent glass transmits light, whereas translucent and opaque glass reflects light. Often, I combine glass of different types and colours, creating unique pieces that change their look depending on the surrounding light conditions.

When photographing my products, I take special care to represent colours as accurately as possible. However, due to variations in computer and device screens, colours may appear slightly different than in person. 

Are your pieces really one-of-a-kind?

Yes, all of my collections are small-scale / limited editions of one-of-a-kind pieces. The fact that each piece is unique (unique, like you!) is really important to me. Due to the handmade nature, the materials I use and the multi-step process, no two pieces will be exactly the same. 
If you see a piece you love but would prefer it in a different colour, pattern or shape, please do not hesitate and contact me. If the glass is still available, I'll be more than happy to make one to your liking. 

How do I care for kiln-fired glass?

Keep your jewellery in a dry place. Wipe the glass parts with a clean soft cloth. Findings can be polished with a special cleaning cloth. 
You probably use glass drinkware every day. Think of kiln-fired glass dishes in the same way, only that they are sturdier! All plates, bowls, cocktail stirrers etc. are food safe, and we certainly hope you will use them often!  It's safe to put the glass in your dishwasher if you pack it carefully and avoid that it's been touch by other dishes. Otherwise, wash your intem with warm/hot soapy water and a soft cloth, then dry with a normal dish towel. This said, glass can break, so please handle with care at all times, especially when handling on hard surfaces. 

What other materials are used in your jewellery pieces?

Stud earring posts, hooks or hoops are either  sterling silver or hypo-allergenic surgical grade stainless steel. Please see item description for details. I also offer clip-on backs that can be added to my stud earrings.

Pendant bails are sterling silver coated and have a clear hypo-allergenic finish which protects the silver plating from wear and oxidation, it will not tarnish if properly cared for.

Ring and bracelets bases are silver coated, lead and nickel free.  Rings are usually adjustable (unless otherwise noted) and fit approx. sizes  5.5 – 9. Link bracelets can be shortened by removing one or more links, which you can do yourself (contact me for instructions). 

Why's your motto "Be bold. Do Good. Grow strong." ?

While I love sharing my art with you, I'd also like to share my dream of a healthier, more just and sustainable world for all. With each purchase from A FIERY HEART you’ll help to realise this dream which may be yours as well. Click here for more detail.

Be bold! 
My jewellery pieces are designed to embolden you, boost your confidence, bring a smile to your face and help you to express who you are. My smaller and medium-sized pieces help to accentuate any minimalist outfit while statement pieces draw the eye and invite a conversation. 

Do good! 
With every single purchase from A FIERY HEART, you are contributing to a social cause. I donate 5% of our profits to organisations such as SANE Australia or twenty10. Find out more by following me on Instagram and / or Facebook. 

Grow strong! 
Ultimately, by shining inside and outside, we grow into who we want and the world needs us to be. We all face difficulties, but when small changes add up, so does our strength.

Where can I learn more about you and your artistic process?

I love sharing my creative process with behind the scenes photos. Follow me on  Instagram or Facebook to stay in the loop. You can also subscribe to my newsletter (see below) for first access to new product announcements, upcoming sales and special promotions. 

Where can I find and look at your glass in person?

Please check the Meet us section of this Website for info on Open Studio events, markets and stockists.

Do you offer custom orders / commissions?

Yes, I do! If you see a piece you love but would prefer in a different colour, pattern or shape, please do not hesitate and contact me. If the glass is still available, I'll be more than happy to make one to your liking. 

I also take on commissions for larger pieces such as indoor and outdoor sculptures, wall or window art. For examples of my work, visit my gallery page.
Prices depend on the size of the piece and the intricacy of the design. Please contact me and describe what type of piece you are interested in.  

Are you selling wholesale? 

If you are interested in becoming a stockist / placing a wholesale order, please contact me and include your store name and location, type of and approximate number of products you are interested in purchasing in your inquiry. I will get back to you within 48 hours.